Our commitment to protecting your data under the General Data Protection Regulation.
Last updated: January 2024
silent-crater is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take the protection of personal data seriously and have implemented measures to ensure that any personal data we process is handled securely and lawfully.
silent-crater acts as the data controller for personal data collected through our website and services. Our contact details are:
silent-crater
47 Technology Park
Bristol, BS1 4DJ
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:
Under GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving a valid request.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or when you withdraw consent.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you. We do not currently use automated decision-making processes.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by a further two months, and we will inform you of any such extension.
We may ask you to verify your identity before processing your request to ensure we are releasing information to the correct person.
We have implemented appropriate technical and organisational measures to protect personal data against:
These measures include encryption, access controls, and regular security assessments.
We primarily store and process personal data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
In the event of a personal data breach that is likely to result in a risk to individuals' rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to individuals, we will also notify affected individuals without undue delay.
If you are dissatisfied with how we have handled your personal data or any privacy matter, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.